Shipping and Delivery Policy

Introduction

At Think A Digital, we are committed to providing exceptional IT and digital marketing services to our clients. This Shipping and Delivery Policy outlines the terms and conditions for the delivery of our services.

Services Overview

Think A Digital offers a range of IT and digital marketing services, including but not limited to:

• Website Development
• SEO and SEM Services
• Social Media Marketing
• Content Creation
• Online Advertising Campaigns
• IT Support and Consultancy

Service Delivery

Digital Deliverables

1. Website Development and IT Services

   • Upon completion, websites and IT solutions will be delivered digitally via email, download links, or direct server upload.
   • Clients will be provided with access credentials and documentation as needed.

2. Marketing and Advertising Services

   • Campaign strategies, reports, and analytics will be shared through email or our dedicated client portal.
   • Content such as graphics, videos, and written materials will be delivered via cloud storage services or email.

Delivery Timeframes

1. Website Development and IT Services

   • Estimated delivery timelines will be discussed and agreed upon at the start of each project.
   • Delays may occur due to unforeseen technical issues or changes in project scope. Clients will be notified promptly of any such delays.

2. Marketing and Advertising Services

   • Initial setup and strategy planning typically take 1-2 weeks.
   • Ongoing campaign management and content delivery will follow a regular schedule as agreed upon with the client.

Delivery Confirmation

1. Website Development and IT Services

   • Delivery will be confirmed through written communication once all project requirements have been met and the final product has been reviewed and approved by the client.

2. Marketing and Advertising Services

   • Delivery of reports, content, and other materials will be confirmed through email or client portal notifications.

Revisions and Adjustments

1. Website Development and IT Services

   • Clients are entitled to a specified number of revisions as outlined in the service agreement.
   • Additional revisions beyond the agreed number may incur extra charges.

2. Marketing and Advertising Services

   • Campaign adjustments and content revisions will be accommodated within the scope of the service agreement.
   • Significant changes or additional requests may require a reassessment of project timelines and costs.

Non-Delivery

1. Website Development and IT Services

   • In the rare event that a project cannot be completed, clients will be notified immediately.
   • A full or partial refund may be issued based on the extent of work completed and specific circumstances.

2. Marketing and Advertising Services

   • If a campaign or service cannot be delivered as agreed, we will work with the client to find an acceptable resolution.
   • Refunds or credits may be issued based on the situation and service agreement terms.

Contact Information

For any questions or concerns regarding our shipping and delivery policy, please contact us:

• Email: [email protected]
• Phone: +91 7419023893 

Thank you for choosing Think A Digital. We look forward to helping you achieve your digital goals.